Up Network Maroc est une société de NTIC (Nouvelles Technologies de l'Information et de la Communication) basée au Maroc. Nous sommes spécialisés dans la fourniture de solutions innovantes et avancées en matière de connectivité, de réseau et de services liés aux technologies de l'information. Notre expertise dans ce domaine nous permet d'offrir à nos clients des solutions sur mesure, adaptées à leurs besoins spécifiques. Grâce à notre engagement envers l'excellence technologique et notre volonté de rester à la pointe de l'industrie, nous sommes en mesure d'aider nos clients à relever les défis numériques et à saisir les opportunités offertes par les NTIC.

Last updated December 31, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@upnetworkmaroc.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

Up Network Maroc Sarl

Attn: Returns

RMA #

av oued el fourat nr 36 et1 app3

Martil, Tanger – Tétouan 93150

Morocco

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     A 25% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.

     ●     Any item returned should be still sealed in its original packaged

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+212613458184

contact@upnetworkmaroc.com